Princeton & District Community Services Society

47 Harold Ave, Princeton, BC V0X 1W0

(250) 295-6666

Fax: 250-295-6214
email: mail@pdcss.com
​Box 1960

MISSION STATEMENT

To promote, develop and coordinate comprehensive, integrated, community based services, vocational 
opportunities, affordable housing options and support of the disabled, vulnerable and elderly population of the Princeton and District Community, to help ensure access to a high 
quality of life. ​

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CODE OF ETHICS AND VALUES STATEMENT 

​(The Code of Ethics & Values Statement in their entirety are available at our Administration office). 
PDCSS’s philosophy is based on the belief that every person we serve: 
• Is entitled to the same rights and freedoms given to all citizens in our society 
• Is a person first; unique and valued 
• Will respect others 
• Be conciliatory 
• Be honest 
• Be trustworthy 
• Will enjoy a life that includes happiness and the achievement of personal goals ​

COMPLAINTS

​If a person is unsatisfied with services being provided by Princeton & District Community Services Society, they have the right to submit a formal complaint. Staff shall encourage all persons who have complaints to go through the appropriate channels, as per policy and procedure, to have their issues addressed. The Executive Director will provide a written notification regarding the actions taken in resolving the complaint. 
Complaints regarding licensed care facilities can also be made to Licensing Direct: 
Phone: 1-877-980-5118; 8:30-4:3OPST weekdays excluding statutory holidays 
Fax: 250-868-7760 
Mail: 505 Doyle Ave. Kelowna B.C. V1Y 0C5 or go to: 
www.interiorhealth.ca and follow the prompts. 
Want to volunteer? In order to fulfill the needs of the seniors in the community, PDCSS may need to call on volunteers. If you are interested in becoming a volunteer with PDCSS, please contact our office at 250-295-6666 or email office.manager@pdcss.com Volunteers must complete a criminal record clearance prior to volunteering.